Emergency response policies are rapidly changing as industries respond to COVID-19 and the private insurance market is no exception. In-Person Informed Consent Sample Template (Added 6/15/20) Due to the impact of the COVID-19 pandemic, students who have completed 85% of the required placement hours (i.e., 340 hours for baccalaureate programs and 765 hours for master’s programs) to a satisfactory level may, at program discretion, be evaluated as having met the field placement requirements. Medicaid: The NJ Division of Medical Assistance and Health Services (DMAHS) , the rule maker for NJ Medicaid, strongly encourages providers to use telehealth to the greatest extent possible. The use of modifiers is dependent on each insurance company and may be required. NASW Members Receive a significant discount on all NASW RRG liability products. Subpoenas are rarely signed by a judge, usually, they are signed by the Clerk of Court, or by the attorney as an officer of the court. In response to the COVID-19 crisis, actions taken by the Federal government have loosened restrictions that prevent practitioners from providing services across state lines. Please note that the process for licensure has changed now that the Board of Social Work Examiners is working remotely. NASW RRG Plan Administrator 1200 East Glen Avenue Peoria Heights, IL 61616 Phone… North Brunswick, NJ 08902, Membership Hours: Mon-Fri 9:00 a.m. - 9:00 p.m. All Rights Reserved. Please find the updated process for licensure during COVID-19, While we recognize this as a valid step taken by the Federal government to increase access to telemedicine services during this time of crisis, NASW-NJ recommends providers continue to use HIPAA compliant telemedicine platforms whenever possible, consistent with our, “How to Talk to Your Kids About Coronavirus”. Effective April 7, Pearson VUE added ASWB candidates to the list of essential workers who are allowed to test in a subset of test centers that have been opened on a limited schedule for testing essential service providers. Stream On-Demand, Adolescents & Young Adults: Parenting During COVID-19 Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world, with more than 120,000 members. The Governor also signed on March 19, 2020 bill A-3860 , which authorizes any health care practitioners to provide telemedicine and telehealth services for the duration of the public health emergency and directs the Commissioner of Health and the Director of Consumer Affairs to waive any requirements in law or regulation necessary to facilitate the provision of healthcare services using telemedicine and telehealth during the emergency. Likewise, some insurers are temporarily removing restrictions on the use of audio-only (phone call) telehealth services. NJ Division of Consumer Affairs Revised Telemedicine & COVID-19 FAQ, Emergency Graduate Licensure Program for Mental Health Professionals, Practice Guidelines for Reopening Social Work Practices, In-Person Informed Consent Sample Template, Social Workers' Disclosure Responsibilities During the Pandemic, Governor Murphy Signs Legislation to Expand Telehealth Access and Expedite Licensure of Out-of-State Professionals, Governor Murphy Announces Departmental Actions to Expand Access to Telehealth and Tele-Mental Health Services in Response to COVID-19, Guidance from NJ Division on Medical Assistance & Health Services to Medicaid Providers - March 21, 2020, CSWE Alters Field Hours Required for Social Work Students, ASWB State-by-State COVID-19 Social Work Licensure Provisions, webinar "Preparing to Reopen Your Practice Post-Lockdown. ASWB candidates must schedule their appointments online as explained in the FAQs about testing for essential services on ASWB’s exam program homepage on the Pearson VUE website (https://home.pearsonvue.com/aswb). Stream On-Demand Hello, everyone. If you test positive for COVID-19 or are exposed to someone who tests positive, you should notify your clients immediately and move your practice to a telemedicine platform (if you have not yet done so) or make arrangements and referrals for your clients to continue with other mental health providers. Recorded live on 3-27-20 We’ve managed the Professional Liability program for over 48,000 social workers. Bring whatever the subpoena tells you to bring. Yes, you can change this information online by navigating to the “Customer Service” tab at the top of the page. CMS has created a list of codes that permit audio-only telehealth delivery. Read the press release from the Division of Consumer Affairs authorizing expedited licensing for out of state social workers. Read the press release here. 2) Disclosure is required by the Board or the Office of the Attorney General during the course of an investigation. The NASW Assurance Services, Inc. (ASI) and its insurance company, NASW Risk Retention Group (RRG), are pleased to announce that the well-known NASW-Endorsed professional liability insurance program (PLI) will be available to all social workers, regardless of NASW membership status, beginning in May 2018. Except for the NASW Risk Retention Group, virtually no insurance carriers have it as an affordable insurance addition for social workers. ET, Please note that the process for licensure has changed now that the Board of Social Work Examiners is working remotely. 855-385-2160 For example, their name and the date and type of contact may be required, but not the professional relationship with the social worker. Mistakes happen—not having proper coverage doesn't have to be one of them! Each state is responsible for setting laws regarding who is eligible to provide telemedicine services to residents of that state. NASW Assurance Services, Inc. is a wholly-owned subsidiary of NASW, responsible for designing, securing, and overseeing high quality, competitive insurance, financial, and other programs and services offered to social workers. Of note: "Under CSWE accreditation standards, programs provide a minimum of 400 hours of field education for baccalaureate programs and a minimum of 900 hours for master’s programs. Students whose field placement completion dates occur after December 31, 2020, will be expected to complete the full 400 or 900 hours in compliance with standards.". Those few carriers who do offer Cyber Liability insurance policies for Social Workers only offer it to Social Worker Agencies and … Keep in mind that events are evolving and to consider this a living document that could change frequently as new information and new policies become available/are enacted. Recorded live on 4-9-20 The COVID-19 pandemic has caused NASW Assurance Services and the NASW Risk Retention Group to receive an inordinate number of phone calls from social workers asking a variety of questions. Enhanced Coverage Benefits for NASW Members; Students. The current COVID-19 pandemic presents social workers with a number of challenges to address in ensuring their own health and safety, continuity of care for clients, and the well-being of the community at large. PLEASE NOTE: The standard NASW Risk Retention Group Inc. policy excludes activities that involve Equine Therapy and/or Canine Therapy. Stream On-Demand, The Practice of Mattering During the Time of Social Distancing However, coverage is available via policy endorsement. In New Jersey, a practitioner must be licensed in New Jersey in order to provide telemedicine services within the state. We will discuss what this means to you and your practice in this article. This includes "alternative technologies for telehealth such as an audio only telephone or video technology commonly available on smart phones and other devices." Welcome to NASW Assurance Services. Following are various phone numbers to the customer and service centers for various NASW Assurance Services insurance programs. Liability Insurance Products for Social Workers! What type of coverage do I have with NASW Risk Retention Group (RRG)? Some online practice management systems, such as Simple Practice, offer add-on services (for a fee) that provide HIPAA compliant telemedicine platforms for users. While several provisions of the Code arguably permit the public health disclosures described above, disclosure even of a client’s name might be viewed as a breach of confidentiality. Medicare: April 30 update: CMS previously announced that Medicare would pay for certain services conducted by audio-only telephone between beneficiaries and their doctors and other clinicians. NASW National COVID-19 Page  The Registered Agent on file for this company is Nrai Services, Inc and is located at … New Jersey’s telemedicine law requires that telemedicine services be provided via HIPAA compliant software. Stream On-Demand, School Social Work During COVID-19Recorded live on 4-3-20Stream On-Demand, Healthcare Social Work Shared Interest Group: Impact of COVID-19 on Healthcare Social Work Now, CMS is broadening that list to include many behavioral health and patient education services. We have found that most of the calls relate to remote practice methods. Guidance from NJ Division on Medical Assistance & Health Services to Medicaid Providers - March 21, 2020 (Added 3/24/20) Filed in August 16 (2012), the NASW RISK RETENTION GROUP, INC. covers Providing insurance services to members of the National Association of Social Workers and to social work organizations and groups, such as schools and social service agencies, namely, processing, administering and managing liability insurance Nasw Risk Retention Group, Inc. is a Florida Foreign Profit Corporation filed on December 6, 2012. As things rapidly develop on both what we know about COVID-19, policies around telehealth/telemedicine have also been developing alongside of it. Recorded live on 3-25-20 Phone Number: 303-996-5446 Company Address: 1401 EYE STREET NW, SUITE 600 WASHINGTON, DC 20005 Description: Risk Retention Group License Number: RG430490 Date Admitted: 2012-10-05 Market Share. If you are considering offering telemedicine services to a client located outside of New Jersey and you are not already licensed to practice social work in that state, NASW-NJ strongly recommends you contact that state’s NASW Chapter for guidance or reach out to that state’s social work licensing authority. Recorded live on 3-24-20 Telehealth Beyond COVID-19 Action Steps (Added 6/24/20) Access PowerPoint Slides, How to Recognize and Treat your Compassion Fatigue During COVID-19 If a judge doesn’t sign the subpoena, it’s not valid, right? The NASW-Endorsed program is structured as a Risk Retention Group (RRG), which is a liability insurance company created for the benefit of NASW members and owned by its insured members. ", Center for Connected Health Policies Summary, www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/index.html, NASW Standards for Technology in Social Work Practice, Apply for expedited out of state licensure, Medicare Telemedicine Health Care Provider Fact Sheet, Medicare Telehealth Frequently Asked Questions (FAQs), "Mental Health and Coping During COVID-19", “5 Ways to Help Teens Manage Anxiety About the Coronavirus”, Parenting Children ages 2-11 During Coronavirus Outbreak, Coalition on Human Needs COVID-19 Special Resource Page: Addressing The Needs Of Low-Income And Vulnerable People. For additional information about these exclusions or policy coverages please call 1.888.278.0038. Recorded live on 4-1-20 It should also be noted that New Jersey has laws and regulations regarding health information and what is required to protect and secure it. Agencies. What type of coverage do I have with NASW Risk Retention Group (RRG)? Coverage for telemedicine services varies from insurer to insurer and policy to policy. Most often that will be your entire file on the clie… However, if the state’s privacy law is more protective than HIPAA, the state’s restrictions on disclosure of protected health information will continue to apply. This guidance applies to insurers who are subject to regulation by DOBI including Horizon BCBS of NJ, the State Health Benefits Plan and the School Employees Health Benefit Plan. The current COVID-19 pandemic presents social workers with a number of challenges to address in ensuring their own health and safety, continuity of care for clients, and the well-being of the community at large. Practice Guidelines for Reopening Social Work Practices (Added 5/18/20) We strongly recommend contacting the insurer directly for the most current information. Governor Murphy Announces Departmental Actions to Expand Access to Telehealth and Tele-Mental Health Services in Response to COVID-19  - 3/22/20 (Added 3/24/20) NJ Division of Consumer Affairs Revised Telemedicine & COVID-19 FAQ (Revised 10/30/20)  For individuals covered under the NASW Risk Retention Group (RRG), they have released a statement noting that "the RRG professional liability policy provides coverage for Tele-therapy as long as it is an accepted practice conducted according to the individual practitioner’s state regulations, state licensing board requirements, and HIPAA privacy standards which vary by state and are continually evolving.". See the ASWB updates and tracking list. Inquiry. Governor Murphy Signs Legislation to Expand Telehealth Access and Expedite Licensure of Out-of-State Professionals (added 3/20/20) As a general rule, HIPAA prohibits disclosure of protected health information without the prior consent of the client. The NASW Risk Retention Group is the only insurance carrier in the nation that offers the lowest cost stand-alone insurance policy protection against cyber risks. This would increase payments for these services from a range of about $14-$41 to about $46-$110. Fortunately, there are liability insurance packages intended for these very circumstances. View the guidance here. Stream On-Demand, Leadership In The Era of COVID-19 3) Disclosure is required by a court of competent jurisdiction pursuant to a judge's order. The Center for Connected Health Policy has provided an excellent summary of what is covered by various public and private payers based on the information that has been released publicly. Governor Murphy's March 22, 2020 press release indicates that "an announcement regarding a regional telehealth initiative will follow.". NASW Risk Retention Group Rated Among Highest in the Nation. Availability is first come, first served. The HIPAA Privacy Rule identifies a number of situations where this prohibition does not apply. if you are interested in this option, please contact the Customer Service Team at 1.888.278.0038. The COVID-19 pandemic has caused NASW Assurance Services and the NASW Risk Retention Group to receive an inordinate number of phone calls from social workers asking a variety of questions. For information on policies through our My NASW Health Choice program, call 866-206-8509. If a client who has been to your office tests positive for COVID-19 or tells you they have been in contact with someone who has tested positive, you have a responsibility to your other clients to report this information to the appropriate authorities, however there are considerations that should be taken. Read the full April 30 guidance from CMS. In either case, the social worker must verify the identity of the official, as described below. Policy Number. Stream On-Demand, 30 Silverline Drive, Suite 3 [email protected], Enhanced Coverage Benefits for NASW Members, Agencies – Outpatient Clinical Services, For a free personal group insurance quote – Accident Protection, Group Term Life, Long-Term Disability – call Association Group Insurance Administrators at, For a free instant quote on the Auto and Home Insurance Program – call MetLife at, For professional liability insurance quote, For information on coverages and to obtain a quote for Major Medical, Dental Insurance, Vision Insurance, or Supplemental Insurance under the My NASW Health Choices program, call, For information on policies through our My NASW Health Choice program, call, To report a claim to the NASW Member Auto & Home Insurance program call, For group insurance claims call Association Group Insurance Administrators at, For professional liability customer service in the enhanced NASW-endorsed professional liability insurance program, call, For information and customer service the My NASW Health Choice program, call, For group insurance customer service on your existing account(s), billing inquiries, to make a change, or to check the status of a group insurance application you recently submitted, call, For general inquiries and complaints about NASW Assurance Services programs, services, or vendors, please call ASI Customer Service at, If you have suggestions about future insurance program offerings or services, call ASI Customer Service at, To join or renew your NASW membership, questions on NASW membership and for NASW customer service call. NASW RISK RETENTION GROUP INC License ... 14366. The National Association of Social Workers (NASW) led the field in the development of best practices for social workers in child welfare. However, these restrictions have been temporarily removed for the duration of the COVID-19 crisis. Call 877-210-6505 for coverage options and pricing. ... For individuals covered under the NASW Risk Retention Group ... Fax: (732) 296-8074. View the NASW-NJ Telehealth Regulations Summary and the NASW-NJ Telehealth Regulations FAQ for more information. The payments are retroactive to March 1, 2020. Founded in 1955, the National Association of Social Workers (NASW) is the largest membership organization of professional social workers in the world, with more than 120,000 members. Submit. Most standard professional liability insurance policies do NOT cover telemedicine services. PLEASE NOTE: All therapies, services, or activities that involve Equine Therapy and/or Canine Therapy are excluded from all NASW Risk Retention Group Inc. Claims-Made Liability policies. Because it Thank you for your inquiry. New Jersey passed legislation to allow for and regulate telemedicine/telehealth services in 2017, and the NJ Board of Social Work Examiners adopted this legislation into their regulations in 2020. You can also watch our webinar "Preparing to Reopen Your Practice Post-Lockdown.". We are also working to create resources and supports for the social work community in New Jersey and across the nation. Customer ID. For group insurance claims call Association Group Insurance Administrators at 866-591-8267. For additional information about these exclusions or policy coverages please call 1.888.278.0038. The response of private insurers is not governed by the federal government. PLEASE NOTE: All therapies, services, or activities that involve Equine Therapy and/or Canine Therapy are excluded from all NASW Risk Retention Group Inc. Claims-Made Liability policies. You will need to provide your policy number and customer ID. The NASW Standards for Social Work Practice in Child Protection(1981) served as an initial effort to formulate standards in this important and continually evolving area of practice. These include: NASW has not vetted these products, nor can we recommend one platform over the other. Enclosed please find your policy documents (proof of coverage). The risks that are summarized below. Check out more Avoiding Malpractice Tips sponsored by NASW Assurance Services. If disclosure is necessary: Read the full preliminary guidance from NASW National: Social Workers' Disclosure Responsibilities During the Pandemic. Please fill out this form to contact us with any questions you might have. The COVID-19 pandemic has caused NASW Assurance Services and the NASW Risk Retention Group (“NASW RRG”), to receive many phone calls from mental health professionals asking about alternative treatment methods including teletherapy and online therapy. This law will make it easier for professionals licensed in other states to provide services to residents of New Jersey. Out of state Social Workers - Apply for expedited NJ licensure (Added 3/20/20) You may be required to purchase an additional rider or separate policy to cover telemedicine practice. Can I do this online instead of submitting a written request? A note on private insurers: Several health plans have announced that they will make telehealth more widely available or offering telehealth services for free for a certain period of time. Emergency Graduate Licensure Program for Mental Health Professionals (Added 7/14/20) Please find the updated process for licensure during COVID-19 here. Parents, Kids & Mental Health During COVID-19 CMS is also increasing payments for these telephone visits to match payments for similar office and outpatient visits. The NASW Code of Ethics strictly protects client confidentiality. When required by law (e.g., by public health law), to an authorized public health authority; For the control of disease, even if not legally required, the minimum necessary information may be disclosed to an authorized public health authority; Notify the client regarding exactly what information will be shared and why; If possible, notify the client in advance and obtain their signed consent before the disclosure; Only the minimum necessary information should be disclosed. Some of the announcements have come from: Some private insurers are now making telehealth services broadly available through in-network providers. So I don’t have to show up to court? We design our programs with you, the professional social worker in mind. As of March 17, 2020, the HHS Office for Civil Rights (OCR) will exercise enforcement discretion and waive penalties for HIPAA violations against health care providers that serve patients in good faith through everyday communications technologies, such as FaceTime or Skype, during the COVID-19 nationwide public health emergency. Remote field activity, as well as field supervision and field seminar hours, may be counted toward the accrual of field hours, per earlier CSWE recommendations. Visit ASI’s Professional Liability Insurance Program website to learn even more about this exclusive program for NASW members. Be aware that an insurer who was not covering telemedicine sessions this week could shift policy next week in response to COVID-19. However, these provisions apply only to Medicare, Medicaid, and Children’s Health Insurance Programs (CHIP). Also, reference the memo from NASW's General Counsel regarding general telehealth provisions. At NASW Assurance Services, social workers and their mission comes first. Overseen by social workers, we strive to meet the diverse and evolving needs of social workers through quality, competitive insurance programs, and risk management educational services. We’ll be sure to get back to you right away! Recorded live on 7-22-20 To report a claim to the NASW Member Auto & Home Insurance program call 800-854-6011, 24 hours a day, 7 days a week, 365 days a year (366 days in a leap year). © 2020 by NASW New Jersey Chapter. Designed by social workers with the specific needs of social workers in mind, NASW Assurance Services offers General and Professional liability coverage that is affordable, reliable, and backed by our signature NASW Risk Retention Group. The payments are retroactive to March 1, 2020. NASW-NJ is actively working to stay abreast of emergency orders, laws, and procedures that are being implemented to address this rapidly evolving situation. There are several, free or low-cost HIPAA compliant videoconference services that meet state requirements and can be used to conduct telemedicine sessions. What do I have to bring to the deposition or to court? Access the list. If your client is currently located in New York State, you can find New York's Office of the Professions COVID-19 FAQ here (refer to question #9). Subject. General liability: Protects you, your business, and your employees from claims involving bodily injury or property damage up to the limits of your policy. Zoom (Due to recent news reports regarding security concerns with Zoom, we can no longer recommend Zoom as a reliable telehealth platform until the company provides assurances that privacy and security issues have been addressed and are not impacting the Zoom for Healthcare platform). We will update this page as new information becomes available. As of 4/30/20, Medicare will now accept audio-only sessions for behavioral health services. NASW RISK RETENTION GROUP, INC. FLORIDA FOREIGN PROFIT CORPORATION: WRITE REVIEW: Address: 1401 Eye Street Washington, DC 20005: Registered Agent: Nrai Services, Inc: Filing Date: December 06, 2012: File Number: F12000004915: Contact Us About The Company Profile For Nasw Risk Retention Group, Inc. If you have specific questions about how the accrual of your field hours will be measured and approved, please contact your school directly. Western Litigation, a division of Gallagher Bassett (WLI) is the most experienced and knowledgeable professional liability claims and risk management company in the industry. Frederick, Maryland – October 18, 2018 — NASW Risk Retention Group, Inc. and its reinsurance captive company, NASW Insurance Company (NASWIC), are pleased to announce that they have, once again, been rated among the highest in the nation by the world’s largest, most authoritative and longest established company … Mon-Fri 9:00 a.m. - 5:00 p.m. Wrong. Stream On-Demand, Social Work & Technology NASW works to enhance the professional growth and development of its members, to create and maintain professional standards, and to advance sound social policies. Place of service code for telehealth is generally ‘02’ instead of the usual ‘11’ for an office visit. Providers should contact their insurance company to inquire if it’s required or not. Agencies – Outpatient Clinical Services; Schools. Tele-Mental Health Informed Consent Form  English | Spanish (Added 3/19/20) We have found that most of the calls relate to remote practice methods. Those few carriers who do offer Cyber Liability insurance policies for Social Workers only offer it to Social Worker Agencies and charge very high premiums. Professional liability: Covers you for professional services provided as a behavioral and allied health professionals. ... phone number, or email address. More information on ASWB testing during COVID and other COVID related licensure updates are available on the ASWB website. We strongly recommend you contact your insurance carrier to confirm the details of your policy. Stream On-Demand, Teletherapy & COVID-19 Update The COVID-19 pandemic has caused NASW Assurance Services and the NASW Risk Retention Group to receive an inordinate number of phone calls from social workers asking a variety of questions. This option for reduced hours is for students whose field completion dates occur by December 31, 2020. Apply for expedited out of state licensure. The NASW Risk Retention Group, NASW Assurance Services, and Western Litigation have teamed up to produce a series of three podcasts to guide behavioral health professionals on the subject of teletherapy during the COVID-19 pandemic. Each state is addressing its licensure policies individually; the Association of Social Work Boards (ASWB) is working to compile a National list of temporary changes to social work licensure laws nationwide. We are currently awaiting word from the Division of Consumer Affairs and the NJ Board of Social Work Examiners as to how this new law will be implemented. For more information: www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/index.html, According to the NASW Standards for Technology in Social Work Practice, “when providing social work services using technology, social workers shall inform the client of relevant benefits and risks.”, Get the Tele-Mental Health Informed Consent Form: English | Spanish. CSWE Alters Field Hours Required for Social Work Students (Added 3/26/20) Understandably, there is concern regarding liability insurance protection. We also strongly recommend you directly contact private insurers prior to providing services via telemedicine to find out if your sessions will be covered. If your client is currently located in Pennsylvania, you can find information about Pennsylvania's telemedicine waivers here. Frederick, MD 21701 This company does not have any Supplemental Data. NJ's Social Work Licensing Regulations (13:44G-12.3) state: a) A social worker shall preserve the confidentiality of information obtained from a client in the course of performing social work services for the client, including after the death of a client, except in the following circumstances.
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